The Project Management Institute, (PMI®), “Project Management Body of Knowledge”, (PMBOK®), describes the various work environments and rates the level of control project managers get in each. At the bottom is the matrix organization and at the top, “Projecticized” PMP certification . These provide low to high control to the project manager. Industry has now coined the phrase, “Project Management Office”, (PMO), to indicate the highest level of project control. This is the organizational model that you should work towards.
The PMO offers companies the ability to control projects due to the authority given to project managers. The project manager is given complete command of his resources as they are needed. The resources are unavailable for other assignments without the express consent of the project manager. If a project experiences any threats, the project manager can be empowered to bring the required resources of the whole organization to the aid of the project. As well, all projects are required to completely document their results which are stored in a repository. An individual acts as a librarian to safeguard the repository which forms an intellectual asset of the company. All future projects are reviewed by the office prior to the project start up date.
Similarities with existing projects are examined to take advantage of expertise in the organization. Resourcing issues are discussed with the whole organization in mind. Expert staff and critical equipment are engaged as necessary to complete strategic work for the whole organization. The library of project knowledge becomes increasingly valuable as it documents more specifics of successful projects and mitigation steps taken to correct faults.
The PMO establishes mandatory documentation protocols to be followed by all project staff at each stage of project execution. This ensures that knowledge is captured and protected. Future projects gain a time advantage by reviewing the library for stored issue resolutions. The negative effects of staff departures is lessened since the PMO has documentation of all work performed by such staff.